FAQs

Covid-19 Updated

Our online store is operating as per usual with orders shipping within 1-2 business days.

We have heightened our hygiene & sanitary practices, which are also being upheld by our logistics partners to ensure your order arrives safely. The World Health Organisation has stated there is a low likelihood of the virus living on packages, so online shopping remains safe.

How much will shipping cost?

Express shipping is free for all Australian orders $150. If you are within Australia and your order is below $150 shipping will cost $8 flat rate.

How much will my order take to ship?

Standard shipping across Australia takes roughly 5-7 days to finalise the delivery process. Express shipping is normally a 1-2 day delivery process.

Do you offer gift wrapping?

We do offer gift wrapping as another option for $8.95. All you need to do is type "gift wrapping" in the checkout section.

Please note: We try to keep our carbon footprint as minimal as possible, so we do not use wrapping paper.

Instead we tie a beautiful ribbon around our branded box.

How can I redeem my 10% mailing list discount code?

When you sign up to Santina’s mailing list you will receive a 10% discount code for your first purchase only.

Please type your code into the discount code field at checkout.